As a member of the scheme you would collect your order, generally on a Wednesday or Thursday, either direct from Earth Balance or from one of our growing network of link people who provide collection points local to where you live or work. We will do our best to match you to a suitable link.

• Please pick up your order promptly from your nominated collection point and sign for it.
• Please remember to be considerate, as you may be going to the Link Person's own home. Keep to your agreed time.
• If you can’t avoid collecting late, please let the link person know, or your bags may be disposed of.
• Please return carrier bags to your link person to be re-used.